Case Study
An AI that improves website user retention
From Clunky Search to Smart Conversations: How Livinglies.me Increased Website Engagement with an AI Chatbot.
— Steve, Co-Owner of Livinglies.me
Before
Before implementing the AI chatbot, Livinglies.me faced several challenges
Before
implementing the AI chatbot, Livinglies.me faced several challenges
Outdated WordPress Site
The site, inherited from the previous owner, was no longer fit for purpose.
Massive Content Library
With over 7,000 detailed blog posts, visitors struggled to find relevant information.
Poor User Experience
The existing search function was clunky and returned incomplete results.
Low Engagement
Visitors would bounce off the site within seconds due to navigation frustration.
After
implementing the AI chatbot, Livinglies.me faced several challenges
Significant Boost in User Engagement
Average session time increased from a few seconds to 3–4 minutes, with some users spending half a day on the site.
Improved Content Discovery
Users could now interact with and explore Neil Garfield’s extensive writings in a conversational, intuitive way.
Seamless Functionality
The chatbot has required zero maintenance since launch—no crashes, no bugs.
Smooth User Experience
Visitors now find what they need easily, leading to a stickier, more informative experience.
Outdated WordPress Site
The site, inherited from the previous owner, was no longer fit for purpose.
Massive Content Library
With over 7,000 detailed blog posts, visitors struggled to find relevant information.
Poor User Experience
The existing search function was clunky and returned incomplete results.
Low Engagement
Visitors would bounce off the site within seconds due to navigation frustration.
After
Post-launch of the AI-powered chatbot, the transformation was immediate
- Average session time increased from a few seconds to 3–4 minutes, with some users spending half a day on the site.
2. Improved Content Discovery
- Optimized for both desktop and mobile, ensuring smooth operation across devices.
3. Seamless Functionality
- The chatbot has required zero maintenance since launch—no crashes, no bugs.
4. Smooth User Experience
4. Smooth User Experience
- Visitors now find what they need easily, leading to a stickier, more informative experience.
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The Process
Here’s how we brought the AI chatbot to life in
under 30 days
Website Overhaul
First, we revamped the entire online presence to modern standards.
Content Migration
Migrated and structured over 7,000 blog posts for AI-readability.
Chatbot Development
Built a custom AI chatbot trained on the firm’s rich blog archive.
Soft Launch & Feedback
Ran a test phase with minor adjustments to response ordering.
Final Deployment
Fully launched the bot with no further tweaks needed—has run smoothly since.
Conclusion
By tapping into the power of AI, Livinglies.me transformed a dense archive of legal insights into an accessible, interactive knowledge base. This not only improved engagement dramatically but also reinforced their mission to educate and empower homeowners. For Steve and his team, the success of this project opened the door to future AI innovations—starting with a new avatar initiative.
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