Empowering Businesses with Custom AI Voice Agents: The Rounded Approach

In the rapidly evolving landscape of customer service, French startup Rounded is revolutionizing the way companies interact with their clients by allowing them to build customized AI voice agents. Unlike traditional pre-built solutions, Rounded provides an orchestration platform that empowers businesses to create tailored voice agents suited to their specific needs.

Empowering Businesses with Custom AI Voice Agents: The Rounded Approach

By integrating off-the-shelf AI models, Rounded’s platform allows users to select from various speech-to-text, large language models (LLMs), and text-to-speech engines to develop versatile voice interactions. The company’s journey began with a different focus, but a strategic pivot towards AI voice agents has positioned it as a pioneer in customizable voice technology.

Successful Implementations

With successful implementations like the AI agent Donna for hospital anesthetists, Rounded has demonstrated the potential of AI in handling routine tasks with speed and precision. The startup’s commitment to improving latency and integration showcases its dedication to delivering seamless user experiences.

Future of Voice-Based Communication

As the demand for AI-driven customer interactions continues to rise, Rounded is set to play a crucial role in shaping the future of voice-based communication.

Contributor:

Nishkam Batta

Editor-in-Chief – HonestAI Magazine
AI consultant – GrayCyan AI Solutions

Nish specializes in helping mid-size American and Canadian companies assess AI gaps and build AI strategies to help accelerate AI adoption. He also helps developing custom AI solutions and models at GrayCyan. Nish runs a program for founders to validate their App ideas and go from concept to buzz-worthy launches with traction, reach, and ROI.

Empowering Businesses with Custom AI Voice Agents: The Rounded Approach